Collect

Gather information from customers and patients about products, services, and interactions through feedback and microsurveys. Organize messages through keyword tagging, folders, and a built-in rating system.

Analyze

Allow our intelligent algorithms to assess the tone of incoming feedback, review groups of messages through keyword searches, and utilize patient and customer experiences to improve your business.

Engage

Communicate instantly with patients and customers, share positive feedback on social media, invite individuals to answer questions and complete surveys, and improve your customer service model, one personalized interaction at a time.

Satisfied Customers

  • Capgemeni-IBM Concierge
  • Van Metre
  • Nova Medical Group
  • Long & Foster Feal Estate, Inc.
  • Long and Fosters
  • King Pinz

Questions? Text us.

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1-514-815-1000

Request a demo.

One of our specialists will show you how CriticMania can help you listen to your customers differently.

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